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Being able to listen carefully and speak clearly are really valuable skills. And like anything else, practise makes perfect! This course will help you improve the way you listen and speak so that you understand others better and get your own message across more clearly.

You’ll learn how to listen for details and how to use questions to clarify what’s been said. You’ll be shown the right way to ask questions to get all the information you need and you’ll learn how to speak correctly in formal situations. Finally, you’ll learn about the two most important discussion skills – expressing your opinions and listening to what others say.

What will you learn?

After finishing this course you will be able to:

  • Listen to and understand general information
  • Listen to and understand specific information
  • Clarify information that is given to you by asking questions
  • Listen to other people’s points of view and give your own
  • Use formal language
  • Follow and contribute to a discussion

What should you already know?

You don't need any previous knowledge to start this course.

Course level

Beginner
Beginner plus
Intermediate
Advanced

How long does it take?

Short Course - our short courses take 3 to 9 hours to complete. You can work through this course at your own pace.

What's involved?

Online - This is a course where you learn while connected to the Internet

Course Code: 100030BS014

 
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